Frequently Asked Questions
Have a question about switching to renewable energy? We’ve grouped our most commonly asked questions by service to make it easy to find the answers you need.
Solar FAQs
What is solar and how does it work?
Solar panels (Also known as Solar PV Photovoltaic) turn sunlight into electricity. They collect energy from the sun and send it through a device called an inverter, which makes it safe to use in your home or business. It’s a clean, simple way to reduce your energy bills and rely less on the grid.
Do I need a south-facing roof for solar panels?
No, a south-facing roof isn’t essential. While it’s ideal for capturing the most sunlight, solar panels can still work well on east- or west-facing roofs. The key is having enough unshaded space to install the panels.
Are there government incentives for installing solar panels?
Yes, there are schemes available across both Ireland and Northern Ireland to help reduce the cost of installation.
Republic of Ireland (via SEAI):
Homeowners can receive up to €1,800 in grants for solar PV systems, with additional requirements like a Building Energy Rating (BER) post-install. There is also support for heat pump systems and large-scale non-domestic projects.
Northern Ireland:
While there are fewer direct grants for domestic solar systems, homeowners can benefit from 0% VAT and potential support through the Northern Ireland Sustainable Energy Programme (NISEP), especially for businesses. Commercial grants like Invest NI’s Energy Efficiency Capital Grant are also available, offering up to £150,000.
Do I need to service Solar panels?
Solar panels require very little maintenance, as they have no moving parts. An occasional clean and regular system monitoring will help keep them performing efficiently. If you ever run into issues, Superior Renewables is here to help with expert support and servicing across the UK and Ireland.
Heat Pump FAQs
What is an air source heat pump and how does it work?
An air source heat pump extracts heat from the outside air, even in cold temperatures, and transfers it into your home through a water-based heating system. It’s an energy-efficient alternative to traditional boilers.
Will a heat pump work in cold weather?
Yes, modern systems are built to operate efficiently in low temperatures, including those as low as 15°C, making them suitable across the UK and Ireland.
How noisy are air source heat pumps?
These systems are typically very quiet, similar to the sound of a fridge, and are designed for residential use.
Can I install a heat pump in an existing home?
Absolutely. Air source heat pumps work well in retrofitted properties, especially when combined with proper insulation and compatible radiators.
Are there grants or funding available for heat pumps?
Republic of Ireland homeowners can benefit from SEAI grants of up to €6,500 for eligible installations.
Northern Ireland residents may qualify for schemes like the Boiler Replacement Allowance, depending on eligibility and property type.
Battery & Monitoring FAQs
What are the benefits of installing battery storage and how much will it save me?
This depends on factors like your location, solar system size, and energy plan. Battery storage lets you use free, stored solar energy instead of drawing from the grid, especially useful when prices peak. Over time, this can significantly reduce your electricity bills.
I already have Solar PV. Can I have battery storage installed?
Yes. Battery storage is ideal for retrofit applications. Whether your solar setup is small or large, there are compatible battery solutions available.
How much energy can the battery store?
Storage capacity depends on the system you choose. We’ll recommend the right size based on your energy usage, home size, and future needs.
Can I check the system remotely?
Yes. Our smart app lets you track live performance, view storage levels, and monitor savings from anywhere using your phone or tablet.
Is maintenance required?
Battery systems and monitoring apps are designed to be low-maintenance. We’ll guide you on occasional system checks, and our team is always available if support is needed.
Solar Maintenance FAQs
How often should my solar system be serviced?
We recommend a professional check-up every 1–2 years to ensure everything is running efficiently and to catch any potential issues early.
What’s included in a solar maintenance visit?
A typical health check includes inspection of panels, wiring, inverters, performance testing, cleaning if needed, and a system report.
Do dirty panels affect performance?
Yes — dust, bird droppings, and debris can reduce efficiency. Regular checks and cleaning help maintain optimal output.
General FAQs
How long does installation take?
This depends on the system, but most domestic solar or heat pump installs are completed within a few days. Larger or more complex setups may take a little longer.
Do I need planning permission?
In most residential cases, planning permission is not required for solar or heat pump systems. However, it’s always best to check with your local authority or ask us during your consultation.
Will my energy system work in winter or bad weather?
Yes. Modern solar and heat pump systems are designed to perform in a range of weather conditions, including cloud cover and cooler temperatures.
Is there a warranty?
All our systems come with manufacturer warranties and optional service plans for long-term peace of mind. We’ll explain your specific coverage before installation.
Can I monitor my system performance?
Absolutely. Our smart monitoring apps allow you to track performance, usage, and savings in real time.